Returns Policy

We want you to enjoy Power Play Cricket and we’ll always do our best to help if there’s an issue.

Replacements

If anything arrives broken, damaged, or with parts missing, please contact us within 14 days. We’ll send replacement parts straight away, free of charge. If something breaks later on, just get in touch — we’re happy to provide spare parts where possible so you can continue to enjoy playing.

Returns

If you change your mind after purchase, you can return the game within 14 days of receiving it. Returned items must include all original parts and packaging. Return postage costs are the buyer’s responsibility. Once we receive the returned game, we’ll process your refund within 14 days. Since we provide delivery free of charge, a restocking fee of £3.29 applies to returns to cover the postage and packing costs and will be deducted from any refund.

Important Notes

As each game is made using 3D-printed parts, we prefer to resolve issues by sending replacement parts rather than having a disgruntled customer throwing it away or simply not using it. Please do not hesitate to get in touch.